Reference

f91 legal terms for India

This page explains how we handle legal matters for your account, your data, and your access.

India accessData rightsCookie useRecord checks
f91 f91 legal terms for India
CONTACT PATHS

Where to send legal requests

When you need a legal change, send it through the channel that fits the request. We keep the path simple: email for written records, the in-account form for account-linked changes, and postal…

Email the legal desk Send your request from the email linked to the account, add the issue you want fixed, and attach any record that helps us match it. We use this for correction, access, and closure requests that need a written trail.
Use the in-account form Use the form inside your account when the request is tied to login access, a data change, or a record mismatch. We can verify the account faster when the form includes the exact date and subject line.
Send signed postal mail Postal requests are for signed notices, disputes that need a paper copy, or cases where the local rule asks for a physical record. We reply after checking the signature, identity, and jurisdiction attached to the request.
HANDLING PRACTICES

How we handle records and access

We keep this policy area practical: the less data we need, the less we store. Account details are used to run access, verification, and support checks, while cookies help keep you signed…

Data collection

We collect only the details needed for account setup, verification, support, and dispute handling. If a detail is not needed for one of those purposes, we do not ask for it.

Cookies

Browser cookies keep your session active, remember language choice, and reduce repeat logins. You can clear them in your browser, though that may log you out or reset saved settings.

Account security

We ask you to use a strong password and keep login codes private. If we detect unusual access, we may pause the session until you confirm it through the registered channel.

Retention

Records stay only as long as needed for service, audit, tax, dispute, or fraud checks. When that window ends, we delete or anonymise what we no longer need unless local law asks for longer storage.

Request changes

For corrections, export requests, or closure requests, write to us with your registered details and the exact change you want. We verify identity before we touch the record and keep a trail of the action taken.

Contact and escalation

If a request needs a human follow-up, our support team routes it to the right desk and keeps you updated by email or in-account message. You can ask for a copy of the action log after the case closes.

Questions about your legal rights

These questions cover the parts people ask us about most: what we keep, how we use it, and how you can ask for a change. Answers stay tied to local law, so the exact outcome can vary by region. If a request needs proof, we will say what we need and where to send it, so you do not have to guess which desk handles the case or how long a check may take.

Yes. If you use the registered contact path, we can tell you what account details, session records, and support logs are linked to your profile. We may hold back items that local law or dispute handling requires us to keep.

You can ask for a correction through the in-account form or email. We verify the request against your existing details, update the record where allowed, and explain any part that must stay unchanged under local law.

Cookies help keep your session active, remember browser choices, and reduce repeated logins. If you clear them, the site may ask you to sign in again and may lose saved settings tied to that browser.

We delete or anonymise records after the purpose ends, unless a tax, audit, dispute, or fraud rule asks us to keep them longer. If a hold applies, we keep only what the rule requires.

If your region changes, your access and the legal terms that apply may change too. We use the location linked to your account and the rules in force there when we decide what stays available.

Use the legal email, the in-account form, or postal mail if a signed copy is needed. Tell us the subject, the account email, and the change you want so we can route it without delay.